frequently asked questions
HOW DO I DOWNLOAD MY TEMPLATES?
After you purchase, you will get an email with the download link(s).
HOW LONG DO I HAVE TO DOWNLOAD?
Your downloads are valid for 30 days from your purchase.
DO I NEED AN ACCOUNT TO ORDER?
Nope, you don't need an account to order.
CAN I RETURN OR GET A REFUND?
Because these are digital files, I can not offer a return or refund.
WHAT IF I LOSE MY FILES?
No worries, as long as you purchased, I can send you links to your files if you lose them.
HOW OFTEN DO YOU HAVE 75% OFF SALES?
To get first hand info on the 75% off sales, please subscribe to my EMAIL LIST.
One of the perks of being on my email list is being the ONLY ONES to know when a sale is coming!
HOW OFTEN WILL YOU HAVE NEW TEMPLATES?
Again, this is a perk of being on my EMAIL LIST.
Subscribers will be the only ones to see & know when new templates arrive to the site.
WHAT FORM OF PAYMENTS ARE ACCEPTED?
Credit card payments from all major credit card companies, including Visa, MasterCard, Discover
& American Express are accepted.
CAN I TRY BEFORE I BUY?
Sure thing! Again, (are you seeing a trend?) when you join my EMAIL LIST,
you will get a fun FREEBIE to try out.
WHAT IF I AM ALREADY ON YOUR EMAIL LIST?
No worries, just shoot me a quick EMAIL:
& I can send you the link!
WHAT PROGRAM DO I USE FOR YOUR TEMPLATES?
Most to all template were made in Photoshop CS5 and will work with most versions of PS.
HOW DO I USE YOUR TEMPLATES?
Each set comes with instructions that you can follow & there are also videos
on my Facebook page that you can view for extra help.
CAN I RESELL YOUR TEMPLATES?
No, you can not resell the templates. Each set has a use guide,
please be sure to read over those.
CAN I SHARE MY ORDER FILES WITH FRIENDS?
No, please do not share with your friends. You can, however, use the social media share
(Facebook) buttons on my site to share your favorites, so they can order on their own.
WHAT DO I GET IF I SHARE WITH MY FRIENDS?
New in 2019, with the Share The Love Club, you can get a FREE SET of your choice when
9 of your friends join my Email list.
AM I REWARDED FOR PLACING ORDERS?
Also new in 2019, with the Loyal Customer Club, you get a $10 Promo Code with every
$100 spent at Melissa Davis Designs.
WHAT'S YOUR FAVORITE COLOR?
Oh why thanks for asking! Ha! Just making sure you are paying attention & the answer is...
All the colors on this site!
CAN I CUSTOMIZE FONTS AND COLORS?
Absolutely! Each set comes with a font list & instructions on how to change colors.
Again there are videos on my Facebook page that you can view for extra help.
I HAVE A PROMO CODE, WHERE DO I ENTER IT?
On the checkout page, there is a place to enter that.
IF I DON'T KNOW HOW TO USE PHOTOSHOP,
COULD YOU ADD MY PHOTOS AND SEND ME THE .JPG FILES?
I certainly could help with that. Please fill out my contact form more info.
DO YOU DO CUSTOM WORK?
At time time, I do not.
WHAT IF I HAVE A QUESTION YOU DID NOT ANSWER?
No problem! Please fill out my contact form more info & I'll get back to you
within 24 hours, during business hours, Monday - Friday.